Contacts

Legal Address

Eurasian Group LLP

Republic of Kazakhstan, 010000

Nur-Sultan, Kabanbay Batyr ave., 30-А (Z05H1D2)

Clerical Office

P: +7 (7172) 59 21 33, 59 21 44

F: ++7 (7172) 59 21 77

E-mail: erg@erg.kz

Issues concerning employment, social protection of employees as well as personnel development and training

E-mail: hr.astana@erg.kz

Issues concerning procurement of goods, works and services

P: +7 7172 61 24 00

E-mail: CCOffice@erg.kz

Issues concerning vendors’ evaluation on the ERG procurement portal

P: ++7 7172 61 46 94

E-mail: aos@erg.kz

Contact the Sales Service

P: +7 7172 612323

E-mail: sales@erg.kz

Issues concerning mass media relations

P: +7 (7172) 59 2152

Е-mail(Kazakhstan): press@erg.kz

Е-mail(Luxembourg): press@eurasianresources.lu

Issues concerning sponsorship and charity (CF ERG Komek)

Т: +7 7172 592003

F: +7 7172 592004

E-mail: info.komek@erg.kz

Kazakhstan Aluminium Smelter JSC
Reception Office:

P: 8 (7182) 74 33 33

E-mail: Kristina.Vagner@erg.kz, Marianna.Smakova@erg.kz

Document Administration Office:

P: 8 (7182) 74 33 35

F: 8 (7182) 74 30 71

E-mail: kas@erg.kz

Aluminium of Kazakhstan JSC

140013, Pavlodar region, Pavlodar city, East industrial zone, building 65 The Republic of Kazakhstan

Reception Office:

Тel: +7(7182) 37-01-11
Fax: +7(7182) 37-07-45
Fax: +7(7182) 37-04-26.
Mobile: +7 701 029 81 99

E-mail: aok.paz@erg.kz

Limestone mine “Keregetas” - a branch of Aluminum of Kazakhstan JSC

140308, Pavlodar region, Bayanaul district, Maykain township, Ushkulun village The Republic of Kazakhstan

Reception Office:

Tel: +7 (71840) 9 00 17
Fax: +7 (71840) 9 00 66

E-mail: aok.kir@erg.kz

Torgay bauxite mine group - a branch of Aluminum of Kazakhstan JSC

110300 Kostanay region, Arkalyk city, 86 Abay avenue The Republic of Kazakhstan

Reception Office:

Тел.: +7 (71430) 6 03 70
Факс: +7 (71430) 7 03 43

E-mail: aok.tbru@erg.kz

Krasnooktyabrsky bauxite mine group - a branch of Aluminium of Kazakhstan JSC

111203, Kostanay region, Lisakovsk city, Oktyabrsk township, 42 Uralsk street The Republic of Kazakhstan

Reception Office:

Tel.: +7 (71433) 6 10 01
Fax.: +7 (71433) 6 45 33

E-mail: aok.kbru@erg.kz

Shubarkol Komir JSC
Reception Office:

P: +7 (7212) 930109

E-mail: shk@erg.kz

Document Administration Office:

P: +7 (7212) 930110

F: +7 (7212) 440516

TNC Kazchrome JSC
 
Legal Address

030008 Aktobe city, Mametova st. 4 «A»

Reception Office:

P: + 7 (7132) 973-308,

Document Administration Office:

P: +7 (7132) 973-112, +7 (7132) 973-113, +7 (7132) 973-116

E-mail: kazchrome@erg.kz

Aksu Ferroalloy Plant
 
Legal Address

140101 Aksu city, Aksu-1, Pavlodar region

Reception Office:

P: 8 (71837) 90300

Document Administration Office:

P: 8 (7183) 790488

E-mail: aksfp@erg.kz

Aktobe Ferroalloy Plant
 
Legal Address

030015 Aktobe city, Industrial zone, Home 664

Reception Office:

P:+7 (7132) 973-797, +7(7132) 973-848;

F:+7 (7132) 973-466

E-mail: aktfp@erg.kz

Donskoy Ore Mining and Processing Plant
 
Legal Address

031100 Khromtau city, Mira sq. 25

Reception Office:

P: +7 71336 21372, 34809

F: +7 71336 21751

E-mail: dgok@erg.kz

Document Administration Office:

P: +7 (7132) 973-601

Kazmarganets Mining Enterprise
 
Legal Address

100019 Karaganda city, Saransk road, 8

Reception Office:

P: +7 (7212) 930500

F: +7 (7212) 930520

E-mail: rukm@erg.kz

SSGPO JSC

26 Lenin street Rudny city, Kostanay region 111500

Reception Office:

P: +7 (71431) 3-17-00

F: +7 (71431) 3-16-00, 3-16-01

E-mail: main.ssgpo@erg.kz

Document Administration Office:

P: +7 (71431) 3-16-52

F: +7 (71431) 3-16-00, 3-16-01

E-mail: main.ssgpo@erg.kz

Transportation Group TransCom LLP

Building 291/32, Dostyk Ave., Medeu District, Almaty City, А25D7М2, Republic of Kazakhstan

Reception Office:

Tel.: (727) 2581818, 2442990

Fax: (727) 2442992

E-mail: Info-tc@erg.kz

TransRemVagon LLP

Building 61, Privokzalnaya St., Rudny Town, Kostanay Oblast, 111500, Republic of Kazakhstan

Reception Office:

Tel.: + 7 (71431) 31800
Fax: + 7 (71431) 31800

E-mail: trv-direct@erg.kz

Bereke 2004 LLP

1, Depovskaya St., Ekibastuz Town, Pavlodar Oblast, 141203, Republic of Kazakhstan

Reception Office:

Tel.: +7 (7187) 227-100
Fax: +7 :(7187) 227-159

E-mail: info-brk@erg.kz

Eurasian Energy Corporation JSC

Republic of Kazakhstan

140102, Pavlodar region, Аksu

Reception Office:

P: +7 (71837) 9 99 03

E-mail: eec@erg.kz

Document Administration Office:

P: +7 (71837) 9 93 11

F: +7 (71431) 3-16-00, 3-16-01

E-mail: kazchrome@erg.kz

«ERG Service» JSC
Reception Office:

P: 8 (7182) 37-16-40

F: 8 (7182) 37-16-57

E-mail: pmz@erg.kz

Document Administration Office:

P: 8 (7182) 37-16-34

ERG Research and Engineering Center LLP

Address: 2, Kunayev st., Nur-Sultan

P: +7 (7172) 61 27 06

E-mail: rec@erg.kz

ERG Commercial Centre LLP

Contact details:

Address: 43 Mangilik El ave.

P: +7 (7172) 61 24 00, 61 25 00, 61 23 50

E-mail: CCOffice@erg.kz

Sales:

Sales portal: sales.erg.kz

P: +7 (7172) 61 23 23

E-mail: Sales@erg.kz

Clerical Office:

P: +7 (7172) 61 23 50

E-mail: CCOffice@erg.kz

Business and Technology Services LLP
Reception Office:

P: +7 (71 72) 55 91 22

E-mail: info.bts@erg.kz

3-EnergoortalykJSC

Shymkent city, Kapal Batyr street the 5th km

P: +7 (7252) 43 91 35

F: +7 (7252) 43 90 67

E-mail: tec3@erg.kz

Web-site: www.erg.kz

Legal Address:

ERG Recycling LLP

Republic of Kazakhstan

010000, Nur-Sultan, Kabanbay Batyr ave., 30-А (Z05H1D2)

Actual address

Republic of Kazakhstan

010000, Nur-Sultan, Kunaev ave 2

Т: +7 (701) 648 52 04

E-mail: Recycling@erg.kz

Hot line

One of the key principles underlying the operations of enterprises of the Eurasian Group consists in integrity and respect for fundamental rules of business ethics. This means, among other things, that transparency, openness, honesty and trust are the key principles of conduct that absolutely all employees of the Eurasian Group should adhere to.

The Eurasian Group runs a confidential hotline. You may call the hotline in order to report unethical behaviour of employees of the Eurasian Group.

You can raise your concerns:

  • via ERG Hotline website ( www.erg.ethicspoint.com )
  • by phone (all the phone numbers are provided on www.erg.ethicspoint.com )
  • sending an email to compliance@erg.net
Your opinion is of the utmost importance to us! To reach our goals, we should join our efforts!
Legal Address

Eurasian Group LLP

Republic of Kazakhstan, 010000

Nur-Sultan, Kabanbay Batyr ave., 30-А (Z05H1D2)

Clerical Office

P: +7 (7172) 59 21 33, 59 21 44

F: ++7 (7172) 59 21 77

E-mail: erg@erg.kz

Issues concerning employment, social protection of employees as well as personnel development and training

E-mail: hr.astana@erg.kz

Issues concerning procurement of goods, works and services

P: +7 7172 61 24 00

E-mail: CCOffice@erg.kz

Issues concerning vendors’ evaluation on the ERG procurement portal

P: ++7 7172 61 46 94

E-mail: aos@erg.kz

Contact the Sales Service

P: +7 7172 612323

E-mail: sales@erg.kz

Issues concerning mass media relations

P: +7 (7172) 59 2152

Е-mail(Kazakhstan): press@erg.kz

Е-mail(Luxembourg): press@eurasianresources.lu

Issues concerning sponsorship and charity (CF ERG Komek)

Т: +7 7172 592003

F: +7 7172 592004

E-mail: info.komek@erg.kz

Kazakhstan Aluminium Smelter JSC
Reception Office:

P: 8 (7182) 74 33 33

E-mail: Kristina.Vagner@erg.kz, Marianna.Smakova@erg.kz

Document Administration Office:

P: 8 (7182) 74 33 35

F: 8 (7182) 74 30 71

E-mail: kas@erg.kz

Aluminium of Kazakhstan JSC

140013, Pavlodar region, Pavlodar city, East industrial zone, building 65 The Republic of Kazakhstan

Reception Office:

Тel: +7(7182) 37-01-11
Fax: +7(7182) 37-07-45
Fax: +7(7182) 37-04-26.
Mobile: +7 701 029 81 99

E-mail: aok.paz@erg.kz

Limestone mine “Keregetas” - a branch of Aluminum of Kazakhstan JSC

140308, Pavlodar region, Bayanaul district, Maykain township, Ushkulun village The Republic of Kazakhstan

Reception Office:

Tel: +7 (71840) 9 00 17
Fax: +7 (71840) 9 00 66

E-mail: aok.kir@erg.kz

Torgay bauxite mine group - a branch of Aluminum of Kazakhstan JSC

110300 Kostanay region, Arkalyk city, 86 Abay avenue The Republic of Kazakhstan

Reception Office:

Тел.: +7 (71430) 6 03 70
Факс: +7 (71430) 7 03 43

E-mail: aok.tbru@erg.kz

Krasnooktyabrsky bauxite mine group - a branch of Aluminium of Kazakhstan JSC

111203, Kostanay region, Lisakovsk city, Oktyabrsk township, 42 Uralsk street The Republic of Kazakhstan

Reception Office:

Tel.: +7 (71433) 6 10 01
Fax.: +7 (71433) 6 45 33

E-mail: aok.kbru@erg.kz

Shubarkol Komir JSC
Reception Office:

P: +7 (7212) 930109

E-mail: shk@erg.kz

Document Administration Office:

P: +7 (7212) 930110

F: +7 (7212) 440516

TNC Kazchrome JSC
 
Legal Address

030008 Aktobe city, Mametova st. 4 «A»

Reception Office:

P: + 7 (7132) 973-308,

Document Administration Office:

P: +7 (7132) 973-112, +7 (7132) 973-113, +7 (7132) 973-116

E-mail: kazchrome@erg.kz

Aksu Ferroalloy Plant
 
Legal Address

140101 Aksu city, Aksu-1, Pavlodar region

Reception Office:

P: 8 (71837) 90300

Document Administration Office:

P: 8 (7183) 790488

E-mail: aksfp@erg.kz

Aktobe Ferroalloy Plant
 
Legal Address

030015 Aktobe city, Industrial zone, Home 664

Reception Office:

P:+7 (7132) 973-797, +7(7132) 973-848;

F:+7 (7132) 973-466

E-mail: aktfp@erg.kz

Donskoy Ore Mining and Processing Plant
 
Legal Address

031100 Khromtau city, Mira sq. 25

Reception Office:

P: +7 71336 21372, 34809

F: +7 71336 21751

E-mail: dgok@erg.kz

Document Administration Office:

P: +7 (7132) 973-601

Kazmarganets Mining Enterprise
 
Legal Address

100019 Karaganda city, Saransk road, 8

Reception Office:

P: +7 (7212) 930500

F: +7 (7212) 930520

E-mail: rukm@erg.kz

SSGPO JSC

26 Lenin street Rudny city, Kostanay region 111500

Reception Office:

P: +7 (71431) 3-17-00

F: +7 (71431) 3-16-00, 3-16-01

E-mail: main.ssgpo@erg.kz

Document Administration Office:

P: +7 (71431) 3-16-52

F: +7 (71431) 3-16-00, 3-16-01

E-mail: main.ssgpo@erg.kz

Transportation Group TransCom LLP

Building 291/32, Dostyk Ave., Medeu District, Almaty City, А25D7М2, Republic of Kazakhstan

Reception Office:

Tel.: (727) 2581818, 2442990

Fax: (727) 2442992

E-mail: Info-tc@erg.kz

TransRemVagon LLP

Building 61, Privokzalnaya St., Rudny Town, Kostanay Oblast, 111500, Republic of Kazakhstan

Reception Office:

Tel.: + 7 (71431) 31800
Fax: + 7 (71431) 31800

E-mail: trv-direct@erg.kz

Bereke 2004 LLP

1, Depovskaya St., Ekibastuz Town, Pavlodar Oblast, 141203, Republic of Kazakhstan

Reception Office:

Tel.: +7 (7187) 227-100
Fax: +7 :(7187) 227-159

E-mail: info-brk@erg.kz

Eurasian Energy Corporation JSC

Republic of Kazakhstan

140102, Pavlodar region, Аksu

Reception Office:

P: +7 (71837) 9 99 03

E-mail: eec@erg.kz

Document Administration Office:

P: +7 (71837) 9 93 11

F: +7 (71431) 3-16-00, 3-16-01

E-mail: kazchrome@erg.kz

«ERG Service» JSC
Reception Office:

P: 8 (7182) 37-16-40

F: 8 (7182) 37-16-57

E-mail: pmz@erg.kz

Document Administration Office:

P: 8 (7182) 37-16-34

ERG Research and Engineering Center LLP

Address: 2, Kunayev st., Nur-Sultan

P: +7 (7172) 61 27 06

E-mail: rec@erg.kz

ERG Commercial Centre LLP

Contact details:

Address: 43 Mangilik El ave.

P: +7 (7172) 61 24 00, 61 25 00, 61 23 50

E-mail: CCOffice@erg.kz

Sales:

Sales portal: sales.erg.kz

P: +7 (7172) 61 23 23

E-mail: Sales@erg.kz

Clerical Office:

P: +7 (7172) 61 23 50

E-mail: CCOffice@erg.kz

Business and Technology Services LLP
Reception Office:

P: +7 (71 72) 55 91 22

E-mail: info.bts@erg.kz

3-Energoortalyk JSC

Shymkent city, Kapal Batyr street the 5th km

P: +7 (7252) 43 91 35

F: +7 (7252) 43 90 67

E-mail: tec3@erg.kz

Web-site: www.erg.kz

Legal Address:

ERG Recycling LLP

Republic of Kazakhstan

010000, Nur-Sultan, Kabanbay Batyr ave., 30-А (Z05H1D2)

Actual address

Republic of Kazakhstan

010000, Nur-Sultan, Kunaev ave 2

Т: +7 (701) 648 52 04

E-mail: Recycling@erg.kz

Hot line

One of the key principles underlying the operations of enterprises of the Eurasian Group consists in integrity and respect for fundamental rules of business ethics. This means, among other things, that transparency, openness, honesty and trust are the key principles of conduct that absolutely all employees of the Eurasian Group should adhere to.

The Eurasian Group runs a confidential hotline. You may call the hotline in order to report unethical behaviour of employees of the Eurasian Group.

You can raise your concerns:

  • via ERG Hotline website ( www.erg.ethicspoint.com )
  • by phone (all the phone numbers are provided on www.erg.ethicspoint.com )
  • sending an email to compliance@erg.net
Your opinion is of the utmost importance to us! To reach our goals, we should join our efforts!